A panel of e-commerce experts explored trends from the e-commerce industry and discussed how businesses have a key role in driving economic resilience.
MANILA, Philippines (27 October 2020) — Empowering e-commerce activity provides more opportunities for Filipinos to do business, allowing them to take control of their livelihood, according to the panelists of a Philippine e-commerce webinar.
The webinar entitled “Challenges and opportunities: changes in e-commerce business behaviour in the post COVID-19 era,” was organized by Ninja Van Philippines in partnership with GCash and Shopee Philippines. Each panelist brought their own field of expertise in shopping platform, payment, and logistics to the table, putting together a complete picture on the future of e-commerce landscape in the country.
Opening the discussion was the Associate Director of Shopee Philippines, Martin Yu, who is responsible for analytics, operations, and strategic planning. A leading e-commerce platform, Shopee today serves 18,000 brands increasing its year-on-year uplift in brand and retailer partners by 60% in 2020. “E-commerce activity has been rapidly accelerating and surpassing projections ever since the pandemic started,” Martin Yu said. “At Shopee, we harness this growth through ramping up seller education initiatives to ensure that MSMEs are equipped with the tools to grow their businesses.”
To boost seller education, Shopee offers three services namely Seller Support Package, Seller Center, and Shopee University, where sellers can find in-depth information on different ways to help their businesses grow, as well as other assistance programs they may take part in.
The second panelist was Frederic Levy, Chief Commercial Officer of GCash. Fred is responsible for executing various business solutions that helped elevate GCash as the country’s leading e-wallet. Just during the quarantine period, GCash saw their transactions increase by up to 1,000% for their relevant services and they are tracking to hit one trillion pesos in annual gross value. Levy emphasized that the latter figure surpasses values from the past three years combined. “A significantly large number of people are clearly using GCash especially from an MSME perspective — to help receive cashless payments which is more convenient and safe during this pandemic,” Levy said.
Martin Cu, Country Head of Ninja Van Philippines closed off the interactive session with insights from the logistics industry. “The biggest opportunity we’ve seen at Ninja Van Philippines is to serve a fast-growing client base,” Cu said. “We’ve witnessed twice as many sign-ups from micro and small online businesses during the course of the pandemic.”
During the pandemic, Ninja Van Philippines, a tech-enabled express logistics company, has launched two services directed at online sellers looking to boost their business operations. As cash flow proved to be one of the main struggles of e-commerce players during the pandemic, Ninja Van launched its product COD Advance, which allows businesses to receive their cash-on-delivery payments on the next working day. Ninja Van Philippines also introduced Ninja Direct, a platform that allows online sellers to source products from different countries.
Aspiring e-commerce sellers can learn more about online selling at blog.ninjavan.co, Shopee’s Seller Education Hub, and GCash’s Enterprise Solutions.
About Ninja Van
Ninja Van is a tech-enabled express logistics company providing hassle-free delivery solutions for businesses of all sizes across Southeast Asia. Launched in the Philippines 2016, Ninja Van has become the country’s fastest growing last-mile logistics company, powering businesses with innovative logistics solutions. Today, Ninja Van has grown its network to cover almost 100% of the Philippine population. For more information, visit www.ninjavan.co.